Frequently Asked Questions

Have you got your questions answered? Please select one of the topics below that may best assist you. If you are still left searching, please submit your question at [email protected] with your details.

    What are the options available for Membership?

Ans: - will come soon.

    What is recording?

Once you select this option, you will get a link to download the webinar in the inbox of your registered email address after 7 days of the live webinar. By using the given link, you can download and save the webinar recording in a mp3/mp4 format.

    How do I register/create and join a webinar?

 You can register & join a session in a few easy steps: - Simply click on ORDER NOW under Webinar details page and select Live/Recording/Live+Recording. Kindly, fill your basic details and complete the payment procedure. You will receive Email prior to the Webinar's commencement date with the URL link for the Webinar and a dial-in number for your entry.

    When and how will I receive information on how to participate in the program?

 Once you register and make a successful payment, an URL link to connect and toll-free Dial-in number will be emailed to your designated email address 24-48 hours prior to the session. If you are purchasing a Webinar just 1 day before the program, you can purchase it online and we will provide you with the instruction in a couple of hours.

    How do I join a Webinar?

 You can register for a session in a few easy steps: 1. You will receive another email 24 hour prior to the Webinar's commencement date with the URL link for the Webinar and a dial-in number for your entry. 2. Please visit the Webinar session 10 minutes in advance. If you are unable to join the Webinar for any reason, contact our customer service.

    What if the time and the date of Webinar does not suit me?

You can opt for the on-demand session for a later date (this can be done only by email us on [email protected] or calling us or you can purchase the recording of the Webinar.

    What are the modes of payment, I can use on your website?

 We accept all major credit cards through PayPal. All payments are 100% secured

    What is your money refund policy?

 Please see our refund policy here:

    Can I get a customized Webinar for my organization?

Yes, of course! All you need to do is to send us detailed requirements of your organization and we will respond to you.

    Are there discounts for multiple users in my office?

 Yes! When you register for one of our webinars your registration covers all the staff you can invite on one phone line. Discounts are available for multiple line purchases and for DVDs or transcripts PDF purchased with the live audio conference. Note: -T&C Applied. For any further queries, please get in touch with us using the form below or mail us at: [email protected]

    How do I receive course materials or files shared by the presenter?

 We are here to assist you. We will provide you access to these downloads 24 hours prior to the webinar commencement date (you have to ask for the same). If the presenter wishes, he/she might directly email you the files on your request on your registered email id.

    Is Webinar beneficial to me?

Yes. It is easy to understand and provide you with lots of information / statistics related to a particular topic and industry. You can participate in further Webinars or training sessions to gain further knowledge in your area of interest (we customize webinars according to the individual's interest). Note: T&C Applied.

    What to do when my account gets expired?

You can renew your account just by logging into your account. Or e-mail us at: [email protected]  with your details.

    Can I change my membership type during my subscription period?

Yes! We provide such flexibility. Note: - T&C Applied

    How can I cancel my subscription?

You need to contact our customer service through call or e-mail us at [email protected] with your details.

    Can I transfer my subscription to any other individual/colleague?

Yes! This is possible. You can transfer your subscription to your colleague only once during your subscription period. For that, you need to call our customer service.

    Where can I create my account?

Kindly visit below link

    What does a Webinar mean?

Webinar is a tool for online educational and training needs. You can listen to industry experts talking about a topic directly from the comfort of your home or office or any other place for that (you need to have your own personal computer/laptop with internet connection). In other words, it is an interactive training session conducted over the Internet.

    How long will a Webinar be?

 It is typically 60-90 minutes in duration.

    Am I permitted to ask questions during the live webinar?

 A participant is permitted / allowed to ask live questions (audio or chat) to the speaker during the session or post completion of the session. Note: T&C Applied.

    Are WebinarStores's webinars interactive?

Yes! WebinarSrores organizes live webinars, which are sessions meant for interactivity with the Expert. We believe that satisfying your doubts about the subject is the most important reason for which you should take part in a learning session with an Expert.

    What are the differences between the advantages of a Live and Recorded webinar?

 Both these kinds of webinars come with their own unique advantages.

Advantages of a Live webinar:

. Has the Expert at the session, so is fully interactive

. Offers Q and A session with the presenter

. Comes with chat and slide annotation

Advantages of a Recorded session:

. Offers complete flexibility of viewing at a time and location of your convenience

. Can be viewed repeatedly, enhancing and fortifying your understanding

    What infrastructure do I need for attending a webinar?

 You would need just these: A telephone and a computer with a browser and an Internet connection that is fast enough for you to pick up these sessions. You can have complete details of the minimum system requirement for the ideal performance of the conferencing tool from this link.

    How do I get help if I need it during the webinar?

You can send a chat message and communicate with your Host from Compliance Key, who will be present to support you throughout the webinar. Our host will resolve any issue at your end.

We hope all your queries and doubts have been clarified! If you still need something that needs being clarified, please do not hesitate to our customer care at [email protected].

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