From WhatsApp to Microsoft, five global tech companies that apologised publicly in 2020

According to an NYT report, in August 1968, Lynn Conway, a promising computer engineer at IBM in Sunnyvale, California, was fired after it was learnt she was "undertaking a gender transition." Employees watched last month as Diane Gherson, IBM's senior vice-president of human resources, told Conway that while the company now offered help and support to "transitioning employees", no amount of progress could make up for the treatment she had received decades ago.

According to a Reuters report, Alphabet CEO Sundar Pichai apologised to Europe's industry chief Thierry Breton over a leaked innerl document proposing ways to counter the EU's tough new rules for technology companies. The call came after a Google internal document outlined a 60-day strategy to counter the European Union's shove for the new rules by getting US allies to push back against Breton.

According to a Reuters report from February this year, WhatsApp founder Jan Koum issued an apols and blamed a network router for the outage of the mobile messaging app. "We are sorry about the downtime," wrote Koum. "It has been our prolonged and biggest outage in years. It was caused by a network router fault which cascaded into our servers."

According to an IANS report, Microsoft Xbox Series X and Series S comforts are projected to be in short supply until at least April next year. “I think we will continue to see supply shortages as we head into the post-holiday part,” Xbox CFO Tim Stuart said at the Jefferies Interactive Entertainment conference. “We are gonna have extra demand than we do supply, and I will apologize in advance to people for that. I think we are gonna live in that world for a few months that we’re going to have a lot extra demand than we do supply,” he said.

WordPress CEO Matt Mullenweg lashed out at Apple for forcing it to monetise the free Wordpress app, so that Apple could make its 30% cut. The deal was simple: Wordpress needed to provide in-app payment plans and only then Apple would approve updates to the app. But Apple is backing off now by saying that the “issue with WordPress” has been resolved and WordPress continues to be a free app. This quick apology and the sudden fix even surprised Mullenweg. He tweeted, “I did not expect the preceding tweet to get attention outside the WP community. My understanding was the preceding decision was final, and we had already made many of the arguments people suggested privately over the several weeks the app was locked.”

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