ChatGPT responses to patients more empathetic than doctors: Study

research
  • 1 May
  • 2023

ChatGPT responses to patients more empathetic than doctors: Study

A recent study has found that the responses given by ChatGPT to patients are "significantly more empathetic" than doctors. The study's results are based on responses of licensed healthcare professionals to answers given by doctors and ChatGPT. "Further exploration...is warranted in clinical settings, such as using chatbot to draft responses that physicians could...edit," researchers said.

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